Cosmo

Frequently Asked Questions

Everything you need to know about the Cosmo loyalty network infrastructure and how we're transforming rewards.

Cosmo is a B2B loyalty network infrastructure provider that enables businesses to build, scale, and manage interoperable reward programs. We provide the plumbing that allows different brands to share rewards seamlessly within a secure ecosystem.

Our network acts as a translation layer between different loyalty currencies. By utilizing a common infrastructure, brands can allow their customers to earn points in one ecosystem and redeem them in another, all handled via our real-time settlement engine.

Enterprise partners gain access to a wider distribution network and increased customer engagement through:

  • check_circleReduced liability on unredeemed points via our clearinghouse model.
  • check_circleReal-time data insights into cross-brand consumer behavior.
  • check_circleInstant settlement and reconciliation across the network.

Yes. Cosmo maintains SOC2 Type II compliance and undergoes regular third-party audits to ensure the highest standards of security, availability, and confidentiality for all partner data and transactions.

Cosmo provides a comprehensive suite of RESTful APIs covering reward issuance, point exchange, settlement, partner management, and real-time reporting. Our developer documentation includes SDKs for popular languages and detailed integration guides.

Most partners complete technical integration within 2-4 weeks using our standardized APIs and sandbox environment. Full commercial onboarding, including legal and compliance review, typically takes 4-6 weeks end to end.

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What is Cosmo's "Superpower"?

Our superpower is Instant Interoperability. We eliminate the months of technical integration usually required between partners, allowing brands to launch joint loyalty initiatives in days instead of quarters.

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