Find answers to frequently asked questions:

Users

What is Cosmopoints?

How does Cosmopoints work?

Is Cosmopoints free to use?

Which loyalty programs can exchange my points through Cosmopoints?

How long does it take to transfer points using Cosmopoints?

Are my points devalued when transferred through Cosmopoints?

Is there a limit to how many points I can transfer?

How does Cosmopoints ensure the security and privacy of my information?

How often does Cosmopoints update its list of partner loyalty programs?

Can I cancel a points transfer after initiating it?

How can I recommend a new loyalty program to be added to Cosmopoints?

Partners

How can our loyalty program join Cosmopoints?

What are the pricing models for loyalty program partners?

How does Cosmo integrate with existing loyalty programs?

Can loyalty programs set their own point exchange rates on Cosmo?

What support does Cosmo provide to its partners?